Last Order Dates for Christmas 2020
Due to the ongoing global pandemic, I am not providing any recommended order dates for delivery before Christmas. Delivery times are extremely random at the moment with some items arriving as normal and others delayed for weeks. Please see guidance below for individual countries/regions.
We all know this is an unprecedented situation and mail services are already overwhelmed. I am currently shipping orders twice a week as normal but DELIVERIES MAY BE DELAYED, especially internationally. Expect at least 1 week for UK and 2-5 weeks internationally. Orders are not tracked and not guaranteed to arrive for Christmas.
Please be patient and please be kind to shop owners and delivery workers - we're all doing our best.
Last Shipping Dates
I will be shipping on Mondays & Thursdays as normal with occasional extra days if especially busy. My shop will close for Christmas on Wednesday 16th December with all outstanding orders shipped the following day. Shipping will resume as normal (Brexit allowing...) on Monday 4th January 2021.
Shipping & Tracking
All orders are shipped using Royal Mail and I do not offer tracked or express services. I'm sorry but this currently requires a trip to the Post Office and I do not have the time or feel comfortable doing so regularly during the pandemic. I only ever have an extremely low number of packages go missing each year so I'm confident your order will arrive.
You can check Royal Mail's Latest Recommended Posting Dates but keep in mind that these are estimates and only allow for the time it takes to hand over to your country's mail service. Backlogs at customs or in local areas can delay this much longer.
Gift Orders & Wrapping
I can send items directly to your recipient including a gift message. I do not offer a gift wrapping service but will make it look nice inside with tissue paper, colourful paper bags, stamped envelopes etc. Please just leave a note at checkout or email me by replying to your order confirmation email.
If you've left it too late, remember I also sell gift vouchers, that can be emailed to you for printing.
Order Not Arrived
I have to ask you to be patient as once the package is in the system I have no control over it. Please allow at least 7 working days in the UK and 21 working days elsewhere before contacting me. If it arrives too late and is no longer required you are always welcome to return it for a refund.
Country & Region Guidance
All orders are sent First Class and have generally been arriving as normal in 1-3 days. However, do expect delays of up to 2 weeks closer to Christmas and/or if your package passes through an area in lockdown.
All orders are sent International Standard which is untracked. Many orders have been arriving as normal in 5-14 days. However, do expect delays of up to a month closer to Christmas and/or if your country is in lockdown.
USA, Canada & Rest of World
All orders are sent International Standard which is untracked. Many orders have been arriving as normal in 5-14 days but you should only order with the understanding that your order will likely not arrive in time for Christmas. Expect delays of 5 weeks or more closer to Christmas and/or if your country is in lockdown. Delays at customs are already causing issues in the USA & Canada and further delays are to be expected.